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ANVUM
[email protected]
+201270931563
6 Abu Hurairah St., Al Shorouk, Cairo

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  • Refund Policy
100% Satisfaction

Refund Policy

Simple, honest billing practices.

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with ANVUM products (such as Cuttify Pro and Denttify Clinical). All paid licenses include a 14-day money-back guarantee.

If our local AI trimmer or scheduling tools do not meet your expectations or function properly on your hardware, you can request a full refund within 14 calendar days of your original purchase. No questions asked.

2. How to Request a Refund

To request a refund, please follow these steps:

  • Send an email to support at [email protected].
  • Include your name, purchase email address, and transaction identifier (provided in your email receipt).
  • Optionally, include any details about bugs or hardware incompatibility so we can improve the products.

We process all refund requests within 2 business days. Once approved, the funds will be returned via the original payment method (Kashier, PayPal). Credit card refunds may take 5 to 10 business days to appear on your bank statement.

3. What Happens After Refund Approval

Immediately upon approval of your refund request:

  • Your license keys for the refunded product will be permanently deactivated.
  • Your registered devices will be unlinked, and local updates/downloads for that product will be locked.
  • You must uninstall the local binary or plugin from your computer.

4. Abuse of the Refund Policy

Refunds are designed to protect users and offer risk-free trials. We reserve the right to deny refund requests if we detect clear patterns of policy abuse (such as buying, exporting project work, and requesting refunds repeatedly).

5. Support

If you have any questions regarding payment fulfillment, invoices, or license issues, please reach out via support or contact us at [email protected].